Please do your product and model research before requesting any technical problem solving. Note: I only provide tech support for my actual customers, not others.

Product information is readily located in our catalogs, this web site and if not covered there could be addressed via this new medium. Our catalogs have always provided copious product information to inform and enlighten. Not all parts are equal and we always try to point out those differences so you are not fooled by other. Zip has adopted the same trade names we have instituted, but seldom is the content even near the same. That's why we list the contents and they don't.

I cannot answer e-mail questions regarding the status of any individual order - because - I do not go to the warehouse and see those matters.

My technical assistance is available for FREE on your dime - not on our 800 line. However, Debbie can handle most technical questions. After her 24 years on the job she knows more than most owners - male or female or mixed.

Our phone lines are busiest in the morning - especially on Monday. Any product assistance calls should also follow this policy. If you call the 800 line for the technical or product information, you will be provided with the non toll free number 203-366-1332 for that free information.

I can answer tech, product information and availability related requests via e-mail. Please Do Not include anything but text: no video, pictures or any attachments, letter heads, logos.
To hinder spam collectors, remove the blue letters in the following

DSoPcARMeSbUuCiKlSd@aol.com